Case Study

Lightico helps Madanes Insurance close 50 more policies on the first call, slashing its cycle time by 80

Lightico helps Madanes Insurance close 50 more policies on the first call, slashing its cycle time by 80

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SUCCESS STORIES: INSURANCE Overview Like many insurance providers, Madanes agents spend more time chasing insurance forms and signatures than actually providing advice and guiding their clients. But with Lightico’s real-time, smart-forms and ‘while you speak’ digital signatures, Madanes has eliminated countless followup calls, enabling agents to focus their time and energy on helping clients get the insurance policy they need. In the past, Madanes agents used to redirect prospects to their email inboxes, to await the receipt of forms that would then have to be printed and signed. This cumbersome way of doing business led to an endless series of calls made and days lost. Today, Madanes’s agents are using Lightico to sign important documents while on a customer service or sales call. Li

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