Case Study
Leading Mutual Insurance Provider Decreases Annuity New Business Review Cycle Time by 50%
neosllc.com | 860-519-5601 ©2020 NEOS CLIENT CASE STUDY Leading Mutual Insurance Provider Decreases Annuity New Business Review Cycle Time by 50% and Identifies Key Trends and Process Improvements to Enhance Their Vendor Relationships Company: A multi-line insurance company providing annuity, life insurance, retirement plans, and group benefit products Industry: Insurance Line of Business: Annuities Location: USA Challenge: Agents were taking too long to provide policies to customers Services: Business Process Excellence Results: Reduced cycle time by 50% (three days) BUSINESS PROBLEM The client needed to improve their new business review process and complete the review end-to-end faster with fewer touchpoints. The client engaged NEOS to stand up a new business rev