Case Study

Happy State Bank Leverages Lightico To Support Their Customers Through COVID-19

Happy State Bank Leverages Lightico To Support Their Customers Through COVID-19

Pages 2 Pages

Lightico’s mobile-first platform enables customers to complete all banking processes quickly, securely and remotely. Happy State Bank is a leading Texas-based regional bank, famous for its strong customer-centric values and forward-thinking approach. During COVID-19 the bank expanded its use of Lightico to ensure that it could continue to provide its customers with exceptional customer service and offer help to those who needed it during uncertain times. Happy State Bank had been using Lightico’s mobile-first solution to accelerate the collection of multi-party eSignatures and supporting documents on account openings. Customers are sent a text message link that opens to a mobile environment, where they can eSign forms with simple finger swipes and upload supporting documents from thei

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