Leading insurer transforms claims function to capture $48 million business impact
Leading insurer transforms claims function to capture $48 million business impact
3 PagesDESIGN • TRANSFORM • RUN Leading insurer transforms claims function to capture $48 million business impact GENERATING INSURANCE IMPACT Case Study Client A leading P&C insurance carrier Industry Insurance Business need addressed Build an effective operating model to automate and optimize the claims management process and improve accuracy, efficiency, and lead time. Genpact solution Created a transformation roadmap built on an effective and efficient target operating model and an embedded analytics center of excellence. Business impact Transformation of claims management process will help reduce losses by $40 million and cut costs by $8 million through process efficiency and technological optimization.Business challenge The insurer had a complex and sub-optimal claims manag
