A leading Indianapolis health system with four hospitals, 760 beds, and over 4,000 staff members sought workflow automation to improve patient care, enhance staff capacity, and create transparency. Staffing shortages and limited visibility into patient care needs led to inefficiencies and reduced patient satisfaction. By implementing iQueue for Inpatient Flow, the health system improved staff allocation, reduced unnecessary patient moves, and made data-driven decisions on bonus pay. As a result, the system achieved a 63% reduction in patient moves, created 250 additional days of usable capacity per year, and saved $1 million annually, which was reinvested into patient care.

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