Case Study
Transforming Patient Throughput: How a Florida Health System Streamlined Discharge Management with iQueue
Transforming Patient Throughput: How a Florida Health System Streamlined Discharge Management with iQueue
A leading Florida health system partnered with LeanTaaS to implement iQueue for Inpatient Flow to improve discharge management and care team coordination. As patient volumes grew, the system struggled with inconsistent discharge processes, siloed data, and inefficient communication. iQueue automated discharge prioritization, enabling real-time patient predictions and collaboration across units. The results included a 13-hour reduction in average length of stay, a 10% decrease in discharge processing time despite a 23% increase in daily census, and a 32% reduction in ED boarding hours while managing a 22% rise in ED visits.