QUADIENT® INSPIRE CASE STUDY Large Enterprise Computer Services Company Introduction This case study of a large enterprise computer services company is based on a November 2016 survey of Quadient® Inspire customers. The profiled company asked to have their name blinded to protect their confidentiality. “ Top drivers for purchasing Quadient® Inspire: Enhance omni-channel customer experience Sophisticated data handling and automation capabilities Meet compliance regulations and reduce risk Use Case The company sends 10-50 million customer communications per month using Quadient® Inspire. They required the following capabilities when implementing Quadient® Inspire: The ability to quickly proof output Guided communications for front office workers (Inspire Interactive) The capability to give

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