Case Study
Affiliated Computer Services (ACS)
Case study Handling third party data ACS realized that their overall mailing costs were growing excessively. Their address management solution offered by Group 1 (a division of Pitney Bowes) had a significant yearly maintenance fee. It performed the address correction, presorting and address updating they required for the approximately 50,000 checks and 160,000 payment coupons sent every month, but the high maintenance costs minimized the postal savings achieved. In order to keep the state’s address data secure, ACS had an NCOA Link ® End User License to host the USPS® NCOA Link data on their local network. But because ACS was processing address data from a third party — the state of Ohio — and then returning the updated addresses, USPS required ACS to upgrade to a