DATAVAIL DATABASE SERVICES CASE STUDY Large Enterprise Computer Services Company – “Best managed service experience” Introduction This case study of a large enterprise computer services company is based on a September 2016 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Consistently great performance by the Support team. Immediate, timely, and round-the-clock support has enabled us to focus on business applications while leaving the data in Datavail’s safe hands.” “Quick turn-around time, an overall sense of responsibility, and the best-managed service experience.” “ Challenges The business challenges that led the profiled company to evaluate and ultimatel

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