Case Study

Kheir Clinic Serves Diverse Community with Artera Multilingual Messaging

Kheir Clinic Serves Diverse Community with Artera Multilingual Messaging

Pages 3 Pages

Community health center becomes a vaccination destination for hard-to-reach patients through texting technology and multilingual outreach campaigns. Located in the Koreatown district of Los Angeles, California, Kheir Clinic is a Federally Qualified Health Center (FQHC) with three clinic sites providing primary healthcare and human services. Kheir serves approximately 18,000 patients, largely comprised of Medi-Cal recipients and undocumented immigrants through nearly 70,000 annual visits. For the vast majority of Kheir’s patients, English is not their fi rst language. But the FQHC uniquely provides all services in five languages: Korean, Spanish, Thai, Bengali, and English. Even when patients move out of the area, many travel back to Kheir for healthcare because of the clinic’s

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