Background In an era where mutual insurers are often finding it difficult to compete with larger organizations, Juniata Mutual Insurance Company is thriving. Company President Gary Huff attributes much of the company’s growth to its use of technology. Specifically, Juniata Mutual has integrated their policy management software with their electronic document management system (EDMS). As a result, they have been able to make dramatic improvements in efficiency. Processes that formerly took five days can now be completed in five minutes. Founded in 1879, Juniata Mutual serves 13,700 policyholders. The company is primarily a personal lines insurer, specializing in Homeowners, Farmowners, Mobile Homeowners, Commercial Fire, Standard Fire, Combination Policies, General Liability, Business Owners

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