ChurnZero SceneDoc Success Story www.churnzero.net Journeys help with team efficiences and time to on-board The Overview Denney Morrison is the Director of Operations and Marketing at SceneDoc, which is a ‘mobile-first’ platform for data collection, digital evidence management and workflow. Their platform helps keep officers connected and fully operational while in the field. SceneDoc’s mission is to redefine the role of mobile technology in public safety. The Challenges The SceneDoc Customer Success team had the following challenges: • SceneDoc’s customer base grew by 3,000% over the last 12 months, which in turn significantly increased the workload for their lean Customer Success team to manage the influx of new customers to on-board. • The team didn’t have a clea

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