Case Study
Automation Enables Inflow Communications to Improve Efficencies and Reduce Onboarding Time
ChurnZero Inflow Communications Success Story www.churnzero.net Automation Enables Inflow Communications to Improve Efficencies and Reduce Onboarding Time The Overview Inflow Communications is one of the nation’s top Unified Communications and Contact Center providers. As a pioneer in contact center and customer experience technologies, Inflow Communications provides training and consulting to hundreds of customers around the world. Through their technologies and services, Inflow Communications acts as a trusted advisor to large and small businesses alike. Inflow Communications helps their customers elevate their Customer Experience one call at a time. The Challenges Inflow Communications experienced the following challenges: • Their Customer Success team started from t