Case Study
Dedicated CS Platform Helps RFP Software Firm Add Efficiencies and Optimize Customer Visibility
ChurnZero RFP360 Success Story www.churnzero.net Dedicated CS Platform Helps RFP Software Firm Add Efficiencies and Optimize Customer Visibility The Overview RFP360 was founded to help customers develop strategic RFP processes that deliver results. As the only full-circle RFP management solution for issuers and responders, the platform simplifies the proposal process for businesses around the world. The company’s innovative technology and procurement expertise help organizations cut their project response time in half. RFP360 enables users to create twice the opportunities while boosting their business’s RFP win rate. The Challenges One of RFP360’s core values is to deliver an exceptional customer experience to every customer, regardless of account value. As the organiz