Case Study

Centralized Dashboards Help with Team Efficiencies and Customer Health

Centralized Dashboards Help with Team Efficiencies and Customer Health

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ChurnZero FiscalNote Success Story www.churnzero.net Centralized Dashboards Help with Team Efficiences and Customer Health The Overview FiscalNote is a premier software, data and media company that allows their users to pursue opportunities and mitigate risk arising from legislation and regulation. The platform supports thousands of organizations and utilizes data sourced from around the world. FiscalNote’s mission is to prepare organizations for a rapidly changing world by unifying the work of public, corporate and government professionals. The Challenges The FiscalNote Account Management and Customer Success team had the following challenges: • FiscalNote’s lean Account Management and Customer Success team struggled to keep up with a rapidly growing customer base.

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