Case Study
Jerome’s Furniture sees 10x times better conversion
JEROME’S FURNITURE Jerome’s Furniture sees 10x times better conversion after implementing LiveChat Challenge: Reaching out to the majority of online customers. Solution: Using LiveChat’s mobile apps to help customers from their stores. Results: 1000% rise in conversion rates for customers accessing chat. Any retailer with an online presence can benefit from using a live chat service. By answering the questions your customers have about your products, customer service agents are able to deal with any doubts and pave a way toward a sale.Take the story of Jerome’s Furniture as an example. The company received a huge return on their investment after implementing LiveChat – a 1000% increase in conversion rate for customers who used their live chat versus visitors that did not engage in chat. Th