BENCHMARK Benchmark Closes More Sales and Retains Customers with LiveChat Challenge: Providing great support 24/7 for users around the world. Solution: Using LiveChat groups and languages to provide constant support globally. Results: Closing more sales and retaining customers. Benchmark helps time-strapped marketers and business owners quickly and easily nurture their relationships with their email list.They offer engagement tools to guide users through the customer journey – bringing customers in with sign-up forms, and staying in touch through automated and triggered follow-up tools. In short, “target, test and track success” is what Benchmark stands for. Why they were looking for a live chat solution? As an Email Marketing Service Provider, Benchmark uses LiveChat to give its users an

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