ixigo used Clever Campaigns to automatically reach out to users who had uninstalled their app, which generated a 12.5% response rate
ixigo used Clever Campaigns to automatically reach out to users who had uninstalled their app, which generated a 12.5% response rate
1 PagesCase Study 12.5% of the users who received the timely email survey responded with helpful tips that were crucial in addressing the pain points of their app Key Results 12.5% Response rate to app uninstalls ixigo used Clever Campaigns to automatically reach out to users who had uninstalled their app, which generated a 12.5% response rate ixigo is India’s go-to travel platform and helps more than 6 million customers with information tailored to help them book the perfect trip. Cabs, trains, flights, and hotel bookings? It’s all systems go, with ixigo! ixigo was keen to track and find out the reason behind app uninstalls. They wanted to identify the users' pain points in order to provide a better user experience each time. Challenge ixigo sent out an automated email survey through Clev
