Case Study

Interflora Reduces Transaction Times With An Automated Payments Solution

Interflora Reduces Transaction Times With An Automated Payments Solution

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Interflora reduces transaction times with an automated payments solution The Challenge Interflora wanted a way to decrease the time it takes a live agent to take a payment over the telephone, and to help agents increase the number of calls taken each day whilst providing a more efficient and secure payment service for customers. They also wanted a solution that would provide agents with more time to add value to each caller interaction and

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