Integrating machine data with its Salesforce CRM platform helps ATEK Access Technologies drive revenue and efficiency
Integrating machine data with its Salesforce CRM platform helps ATEK Access Technologies drive revenue and efficiency
2 PagesCASE STUDY CUSTOMER EXPERIENCE MANUFACTURING & DISTRIBUTION © 2015 West Monroe Partners | westmonroepartners.com | 800.828.6708 AN UNCOMMON BLEND The challenge ATEK needed to expand its customer service and create a foundation for growth to new offerings and a preventative service model. Its goals included: ? ? Creating a new revenue stream— ATEK wanted to capitalize on the opportunity to sell a scalable service with its wireless tank-le
