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For SONIFI, a comprehensive suite of Salesforce Platform solutions means greater efficiency and better customer service

For SONIFI, a comprehensive suite of Salesforce Platform solutions means greater efficiency and better customer service

West Monroe Partners
Pages 2 Pages

CASE STUDY CUSTOMER EXPERIENCE HEALTHCARE & HOSPITALITY © 2015 West Monroe Partners | westmonroepartners.com | 800.828.6708 AN UNCOMMON BLEND The challenge Following its acquisition by Colony Capital in March 2013, the company rebranded itself as SONIFI Solutions and refocused on delivering innovative, value-added media and entertainment solutions for the hotel and healthcare industries. One of its first strategic initiatives was conso

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