The College Credit Plus (CCP) program at Youngstown State University uses Signal Vine to improve communication with dual credit students enrolled in the University’s dual credit program. Faced with rapid growth and ballooning costs, Youngstown State University (YSU) implemented Signal Vine to streamline communications and improve its service to dual credit students. Challenges High school students enrolled in the CCP program tend to be highly motivated and highly likely to graduate college – exactly the type of student YSU wants to enroll full-time. However, YSU sta have limited opportunities to connect directly with students and build relationships that encourage CCP students to enroll at YSU after high school. This became even more dicult as the program quickly expanded from 56 student

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