Case Study

Campus-Wide Communication

Campus-Wide Communication

Pages 3 Pages

The Community College of Vermont is the state’s second-largest college, serving roughly 7,000 students across 12 campuses and online each semester. In 2017, the Winooski campus piloted a text messaging program with Signal Vine in three oces: Front Desk Sta, Advising, and Financial Aid. Today, the college supports students across campuses from the time they apply to the day they graduate. The Community College of Vermont uses Signal Vine to keep students on track for graduation by implementing a campus-wide communication plan. Challenges Sta at the Community College of Vermont found it increasingly dicult to keep students engaged and on track to graduate. It was incredibly time-consuming to manually call and email students every day, especially since students simply weren’t responding.

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