Mastech InfoTrellis implemented the IBM MDM solution on AWS Cloud to solve the customer data problem. Mastech InfoTrellis led the program including driving requirements, infrastructure planning, design, architecture, development and post-implementation support activities. The MDM solution enabled performing a search in CRM before adding a new customer. This reduced creation of duplicates in the Salesforce and OneAdmin source systems. We implemented near real-time change notification process to keep all the source systems updated of any enterprise-wide customer changes. Implementing Single View of Customer on Cloud THE PROBLEM THE SOLUTION The client has a number of systems dealing with customer information and each system maintains its own silo of information. The diversity of syst

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