How Year Up improves the student experience with feedback Jess Britt Associate Director of Research and Evaluation Making feedback accessible and secure For non-profit organization Year Up , feedback guides much of their culture and curriculum, which offers young adults the skills and training to make the leap to a stable career. Historically, Year Up’s survey solution consisted of a scattering of individual accounts and inconsistent formats that made it difficult to aggregate and manage collected data. Year Up also needed to ensure that company-collected data was secure and kept private. With teams spread nationwide, the Research and Evaluation team was looking for a flexible solution that would support collaboration, deliver more timely, actionable feedback, and meet security and

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