CHALLENGE WCTel is a telecom company serving several counties on the west side of South Carolina. As well as basic telephone service, they also provide other communications services - digital television, high-speed internet, cellular service, security, home automation, and hosted business solutions. THE CLIENT How WCTel Overcame the Logistical Problems of the Coronavirus Pandemic by Partnering with TechSee CASE STUDY The onset of the Coronavirus pandemic meant that technician visits to customer’s homes were no longer possible. Facing an increased call volume, the company needed a way to maneuver this challenge and find a way of providing service to their customers remotely. © 2021 TechSee. All Rights Reserved Worldwide www.techsee.me© 2021 TechSee. All Rights Reserved Worldwide

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