Acuity Brands Achieves Success with New Remote Support Model
Acuity Brands Achieves Success with New Remote Support Model
2 Pages© 2020 TechSee. All Rights Reserved Worldwide To meet the challenges of COVID-19, Acuity Brands shifted to a WFH model and began implementing remote support solutions within their tech support departments. Their goal was to alleviate their customers’ safety concerns, while enabling effective communication and collaboration between work teams. Acuity Brands Achieves Success with New Remote Support Model CHALLENGE SOLUTION Acuity Brands chose to partner with TechSee, the leading provider of Visual Assistance powered by Artificial Intelligence and Augmented Reality. TechSee empowers service teams to deliver visual customer experiences that significantly reduce operational costs and enhance CX. TechSee’s patented web-based technology means no app download, installation or account lo
