CASE STUDY How VoxNet Maximized Profit Margins and Secured Recurring Revenue with Cloud CommunicationsSuccess Starts Here The Situation VoxNet, a managed voice and data provider based in Philadelphia, started 16 years ago as a premise-based interconnect company installing Intertel and Mitel PBXs as a carrier master agent. As its customers’ trusted advisor, VoxNet not only sold products and services, but also provided complete back office support functions, including installing, managing, and monitoring phone systems and networks. VoxNet serves a range of customers from SMBs with 20 employees to enterprises with 500 employees or more, with concentrations in the legal, healthcare, finance, manufacturing, and non-profit sectors. Most of VoxNet’s customers have multiple locations. Whi

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