CASE STUDY Reaching New Markets with Hosted Voice Solutions How Marco Technologies Combatted a Declining Premise-Based Voice MarketSuccess Starts Here The Situation Headquartered in St. Cloud, Minn., Marco Technologies, LLC originated as a valued added reseller (VAR) of office technologies, which included typewriters, printers, copiers, office furniture and premised-based PBXs. Over the past four decades, Marco has helped organizations of all sizes make the most of their business technology by flourishing into a leading technology solutions provider throughout the U.S. Marco has grown to an organization with 47 offices nationwide and a workforce of more than 1,100 employees. Ensuring that Marco meets the needs of its customers and stays current with new technology is the main

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