How to Welcome a New Customer Base

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INDUSTRY PRODUCTS SOLUTION Communications Operations and Technology Consulting 228% Increase in Net Promoter Score™ and Climbing: How to Welcome a New Customer Base How can you delight a customer who didn’t pick your service? When one company acquires another, impacted customers can feel like their choices have been taken away — and are highly prone to churn. This large internet provider had acquired a new consumer division, and it wanted to

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How to Welcome a New Customer Base

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