Ho w t o Impr o v e L oad Fac t or and Anc illar y S ale s f or Maximum Airline P r o fit abilit y Airline r ec o v er y s tr at egie s t o boo s t r e v enue and t ak e cus t omer s at i s f ac t ion t o t he s kie sIntr o Ther e is no doub t — the pandemic hit the tr av el indus tr y har d — r eally har d. L as t A ugus t, global air pas s enger v olume decr eas ed b y about 6 4 % fr om 2 0 19 . B ut ther e ar e s igns that the indus tr y is in c omeback mode . The Americ an Expr e s s T r av el: Global T r av el T r ends R epor t f ound that 8 7% s ay having a trip planned giv e s them s ome thing t o look f orw ar d t o and 7 6 % ar e cr eating their de s tination wis h lis t. Cleanline s s guideline s and s af e t y pr ec autions hav e bec ome a w ay o f lif e . Think about

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