Oliz, a post-purchase customer support app for Arçelik and Beko, struggled with low download rates and negative reviews, impacting its brand and retailer relationships. To improve ratings and encourage purchases, Oliz utilized Insider's customizable in-app templates to launch a campaign aimed at boosting app reviews. By targeting satisfied customers and prompting them to leave positive reviews, Oliz saw a 75% increase in app ratings across the Play Store and App Store. This led to higher app downloads and improved ROI, enhancing brand recognition and customer confidence in their post-purchase support.

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