Case Study
How Pacific Catch Retains More Customers and Increases Revenue
Company Bio Pacific Catch is a West Coast Fish House dedicated to delivering high-quality, sustainable seafood with a unique perspective. The menu explores styles and ingredients found throughout the Pacific. We also offer a variety of Fresh Catch specials highlighting specific regions in the Pacific and seasonal offerings. The Challenge In the past, Pacific Catch felt like they were “flying blind” without really knowing who their customer was and how to find them, engage with them, and talk to them other than in the restaurant. Thanks to Thanx, Pacific Catch now captures data on over 40 different customer attributes which enables them to engage their best customers in targeted, meaningful, and personalized ways. Pacific Catch wanted to ensure they not only rewarded and e