Case Study
How DXL Elevated Customer Service with Varicent
Choosing the cloud option really helped us get up and running quickly, without having to engage our IT team to help with implementation or ongoing maintenance. Stacey Jones, Vice President HR Operations, Destination XL Group Headquartered in Canton, MA, Destination XL (DXL) Men’s Apparel is a specialty retailer of men’s big and tall apparel, from value-priced labels to high-end designer brands. DXL operates through ecommerce and retail stores, with over 250 locations across the United States. The Challenge There are not a lot of apparel options for men who are not a standard size body type. In most stores you may only find a few items that fit, let alone match your lifestyle or appeal to your fashion sense.