Case Study

How Debitsuccess creates a personalized customer experience transactions

How Debitsuccess creates a personalized customer experience transactions

Pages 14 Pages

CASE STUDY How Debitsuccess creates a personalized customer experience across 22 million t ransactions22 Million Transaction = 22 Million Opportunities Since its inception in 1994, Debitsuccess, part of the Transaction Services Group, has experienced dramatic growth. The company has gone from providing billing services for the fitness industry to being one of the largest full-service billing initiators, servicing a wide range of industries. They initiate over 22 million transactions annually, with a value in excess of $1 billion, billing for more than 3,000 businesses. Debitsuccess is a full-service payment processor incorporating billing, call center customer management and follow up of delinquent accounts. Our key focus is on the interaction with the many different groups o

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