How an Outsourced Call Center Provider Reduced Cost-per-Call by 8%
How an Outsourced Call Center Provider Reduced Cost-per-Call by 8%
2 PagesLearn more at fonolo.com or call 1.855.366.2500 SUCCESS STORY How an Outsourced Call Center Provider Reduced Cost-per-Call by 8% About Vesta Networks is a provider of Video-Conferencing, Teleconferencing, Web-Conferencing and Outsourced Call Center Solutions, with more than 20,000 end users globally. Problem A common problem among call centers is the issue of excessive hold time. Long hold times lead to frustrated consumers and increased
