Case Study

How a Child Care Services Provider Reduced Abandon Rates by 33%

How a Child Care Services Provider Reduced Abandon Rates by 33%

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Learn more at fonolo.com or call 1.855.366.2500 SUCCESS STORY How a Child Care Services Provider Reduced Abandon Rates by 33% About Bright Horizons Family Solutions ® is a leading provider of high- quality child care, early education and other services designed to help employers and families better address the challenges of work and life. Problem Bright Horizons is committed to delivering the best possible call center experience. However,

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