Case Study

jha Call Center Outsourced Select Services

jha Call Center Outsourced Select Services

jhaCall Center Outsourced Select Services TM Significant Event Call Center Augmentation “jhaCall Center Outsourced Select Services is quick, efficient, scalable, and effective.” Sharry Ditzler Director of IT Washington Trust Bank Institution: Washington Trust Bank Location: Spokane, Wash. Website: www.watrust.com Assets: $5.3 billion Founded: 1902 CASE STUDY“To have [jhaCall Center Outsourced Select Services’] level of scalability, especially around the support of a conversion, is crucial.” Sharry Ditzler Washington Trust Bank first opened its doors in 1902, driven by the goal of providing its local community with the highest levels of service and financial stability. Four generations later, the bank now operates more than 40 financial centers and offices throughout Washingto

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