Case Study
Home Appliances Manufacturer Drives Customer Loyalty through Consumer Rebates Experience.
A renowned home appliances manufacturer partnered with 360insights to transform its consumer rebate and cashback programs, aiming to enhance loyalty and reinforce its brand reputation. The brand selected 360insights for its advanced, centralized platform that delivered a seamless rebate application process—even allowing submissions right after purchase via a responsive, web-based interface. Live customer support and streamlined claims processing contributed to high user satisfaction. Consolidating all promotional activities into a single platform enabled real-time visibility and data-driven decision-making across the organization.