Holcim, a global leader in building materials, leveraged Automation 360 Cloud to optimize shared service processes across multiple regions, achieving 100% accuracy, a 92% faster credit approval process, and a 40% boost in efficiency. By automating customer creation and credit assignment—previously manual tasks taking up to 48 hours—Holcim reduced processing time to just a few hours. Bots now handle tasks in real-time, improving standardization and uncovering process optimizations. With 10 bots in production, Holcim is scaling automation globally and plans to process 5,000 invoices daily using OCR, supporting their mission of sustainable, efficient growth.

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