Customer Story High FlierMeet Aeromexico Aeromexico is a worldwide airline, with service in 3 continents and 93 global destinations. R eputation management and timely responses are vital to their efforts to add and satisfy more customers. In achieving these goals, Aeromexico relies on Meltwater for media monitoring and alerts. Up-to-the-Minute Information A viation has generated headlines this year for some controversial events involving some of the world? s largest airlines. Because customer experiences and perceptions play a large role in crafting communications, Aeromexico? s media relations team wanted to be notified in real-time of any trending news relevant to their company and industry, so they could respond immediately if needed. Informed decision-making simply wa

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