White Paper

High-Impact Leadership

High-Impact Leadership

High-impact leadership in healthcare is essential to achieving the "Triple Aim" of improving care, population health, and reducing costs. Leaders must adopt new mental models, focusing on person-centered care, competing on value, reorganizing services, and encouraging everyone to be an improver. Five key behaviors for success include person-centeredness, front-line engagement, relentless focus on vision, transparency, and boundarilessness. These behaviors, combined with the IHI High-Impact Leadership Framework, help leaders foster culture, develop capabilities, and engage across boundaries to drive system-wide improvements.

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