Healthcare payer cuts costs and increases agility with a better business technology approach
Healthcare payer cuts costs and increases agility with a better business technology approach
4 PagesDESIGN • TRANSFORM • RUN Healthcare payer cuts costs and increases agility with a better business technology approach GENERATING HEAl THc ARE IMPAc T Case Study client A leading US healthcare payer Industry Healthcare Business need addressed • Siloed, multivendor, multitechnology setup which caused interoperability challenges, poor data quality, and limited business agility • Poor data quality prevented the organization from harnessing analytics to generate insights and drive differentiation and growth Genpact solution Harnessing a Lean Digital SM approach, which combines advanced technologies with design thinking and Lean principles to reimagine business processes, an integrated process and technology framework helped maximize the utility of existing technology infrastru
