Continuous improvement partnership increases collections by US$11 million for three divisions of leading healthcare payer
Continuous improvement partnership increases collections by US$11 million for three divisions of leading healthcare payer
2 PagesContinuous improvement partnership increases collections by US$11 million for three divisions of leading healthcare payer A leading U.S. healthcare payer needed new ways to control revenue losses resulting from underperforming collections rates. Accounts receivable (AR) lacked timely insight into unpaid invoices, impacting cash flow. We established a continuous improvement program and, working across three divisions, applied analytics to p
