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Healthcare Brand Combines Strategy and Technology for Always On, Personalized Interactions

Healthcare Brand Combines Strategy and Technology for Always On, Personalized Interactions

Teletech
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Integrated approach to healthcare customers: Healthcare Brand Combines Strategy and Technology for Always On, Personalized Interactions As the healthcare industry evolves, consumers are becoming more empowered and demanding tools that give them more control over their health choices. One wellness brand realized the trend and is working to trim internal obstacles to meet changing customer needs. Its legacy contact center model and departme

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