Case Study

Innovations in Mobile Customer Care Bridge Technology and Humanity 4,000 coaches Only 5%

Innovations in Mobile Customer Care Bridge Technology and Humanity 4,000 coaches Only 5%

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Generating customer focus: Innovations in Mobile Customer Care Bridge T echnology and Humanity These days, many consumers will bypass the traditional contact center by any means necessary. They demand immediate support with companies, and increasingly prefer mobile tools. Updating and integrating legacy customer support services are difficult challenges for most businesses. Many grapple with a lack of IT resources and a need for quick deplo

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