— BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage. BMC – Bring IT to Life — Case Study BUSINESS CHALLENGE Wipro is a global information technology, consulting, and outsourcing company with over 160,000 employees. Wipro leverages its industry-specific experience, technology expertise, and vertically aligned business model to help clients achieve exceptional business results. An example of its success is the use of automation to create a significant business impact for one of the world’s largest banks. The bank’s IT staff was grappling with a large number of manual tasks, which were placing a huge burden on support teams. Consequently, highly skilled support people spent too m

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