Wipro, a global leader in IT consulting and technology services, has optimized its asset management processes by implementing ServiceNow's IT Asset Management (ITAM) solutions. With a workforce of 250,000 employees and operations across 66 countries, Wipro faced challenges managing 600,000 IT assets, which were previously handled in silos through disconnected systems. By consolidating and automating asset management, Wipro achieved a 25% reduction in manual tasks, a 50% improvement in overall productivity, and anticipates annual savings of around $1 million in hardware costs. This transformation supports Wipro's growth strategy, enhancing efficiency and employee experience while driving significant cost savings.

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