Who is the Client? This global firm is one of the world’s leading consumer technology and entertainment companies. Managing Complex, Strategically Critical Software Projects The company uses SAP software to manage many key business functions, from budgeting and cost control to human resources and sup- ply chain. Historically, each region had its own SAP instance, and the company had success- fully migrated all these separate environments to the Amazon Web Services (AWS) cloud. The next stage was to consolidate to a single in- stance of SAP, as part of a strategic project to harmonize business processes and reporting across the regions. Managing this complex, multi-year project pre- sented significant challenges. The company has a dedicated development and testing team for SAP s

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