Case Study

Global shipping company streamlines operations

Global shipping company streamlines operations

Pages 4 Pages

“Instead of having to call us and request the documents they need, our customers can instantly access the information themselves, which not only saves them time but also takes the burden off our customer service department.” Deepak Sharma Global IT Director, Business Solutions and Support Agility Global shipping company streamlines operations Success story Secured immediate access to current, archived data Reduced courier and paper expenses, maximized archive efficiency Expedited processing, payments Enhanced customer service, sustainability, competitive edge Agility Logistics Industry • Distribution & Transportation Solutions • OpenText TM Intelligent Capture • OpenText TM Documentum TM • OpenText TM Documentum xCP TM • OpenText TM InfoArchive Challenges • Extende

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